Our customers satisfaction is vital to our company’s goals and growth. See below what a few of our customers had to say…
“Steve Jones Plumbing installed a new kitchen tap for us — handles, spout, and sprayer — after the old spout developed a leak in the neck. I called them on a Thursday and they scheduled the work for the next day, even though it wasn’t an emergency. The price was reasonable and the work was quickly and professionally done. We choose Steve Jones Plumbing because of a recommendation from a friend who had used them, and because of the excellent ratings they got on Angie’s List. They exceeded my expectations and I will definitely be calling them for all plumbing work in the future!”
“I selected Steve Jones based upon Angie’s List reviews and my gut sense from his website. He and his employees were ever-courteous, prompt, and able. Ours is an old house with cast iron pipes, yet Steve didn’t flinch in taking the job. He bid it and two of his plumbers completed it without issue. They were diligent, respectful, and friendly. Plus, the finished price was precisely as bid.
A couple minor job complications were communicated to me in a responsible manner, but these related to the house and not workmanship. Again, the plumbers were spot on.
Great guys, great price! I’ve already given Steve’s company name to several people for when they have plumbing needs. You won’t go wrong with his company!”
“I bought a new gas oven but it wouldn’t push flush to the wall because my gas line came out of the floor too far from the wall. The line came up through a hardwood floor in my kitchen and the piping is not accessible in the basement because my ceiling down there is finished with drywall. I called four plumbers to get an estimate and many of them mentioned the strong possibility of needing to at least tear up part of my hardwood floor, and likely my ceiling in the basement. I’m not knocking for doing that because it’s better than me not knowing! But what struck me about Steve is that he seemed confident that we could come up with a solution that wouldn’t involve those things.
The plumber came out the day after Thanksgiving, looked at the gas line, and immediately came up with a solution that me, my husband and my father-in-law had not thought of. His solution was to cut off the pipe and turn it so the shut off valve faced a different direction, gaining us the two inches we needed to push the oven against the wall. No tearing up the floor or ceiling. Just a quick fix and $90 later he was done!
He re-lit the pilot lights on my water heater and gas fireplace before he left. I was thrilled with the solution, the cost, and the fact that the company did something so simple and cheap when a less trustworthy company might have taken a far more expensive route.”
“I ran out of hot water and called on Wednesday. Todd stopped by and we talked over what would be done. The next day, Mark and Alex came and installed the new water heater. They were very nice and did a great job. Cleaned up everything after they finished. I have used Steve Jones Plumbing several times, and am always very happy with the outcome. There have been several different plumbers here, and all have been very professional and friendly. You can’t go wrong with this company.”
“Steve, we wanted to tell you how much we appreciate you wonderful service. You have been very professional, prompt and courteous in helping us with our kitchen remodel plumbing. We will definitely call you in the future with any plumbing needs and will gladly refer you to others.”
“Hi Steve and Crew! I just wanted to thank you all for doing a great job on our bathroom demo/remodel. Joe did a great job on the site-I think he may be as picky as I am, which is a good thing :). He consistently went “above and beyond”. Whether it was staying extra hours, building the floating vanity, or trouble-shooting a leak in the other bathroom. He cleaned up every day at the end of the job, and thoroughly in the garage when the job was finished. I know the demo ended up being more than you bargained for, but you stuck with your bid, which I really appreciate. I highly recommend your work.”
“Hi Steve, Just want you to know that you have some great guys working for you. Todd is very impressive-as I am sure you know, so is Jim. Thank you.”
“Thank you for your great work! I’ll be in touch when we’re ready for the finishing work.”